Types of Hotels or Classification of hotels by their type
Hotels are
classified according to the hotel size, location, target markets, levels of
service, facilities provided, number of rooms, ownership and affiliation etc.
1. Size - Or number
of rooms
Under 200 rooms
200 to 399 rooms
400 to 700 rooms
More than 700 rooms
The above categories enable hotels of similar size
to compare operating procedures and statistical results.
2. Target Markets
Hotel targets many markets and can be classified
according to the markets they attempt to attract their guests. The common type
of markets includes business, airport, suites,
residential, resort, timeshare, casino, convention and
conference hotels.
Business Hotels: These hotels
are the largest group of hotel types and they primarily cater to business
travellers and usually located in downtown or business districts. Although
Business hotels primarily serve business travellers, many tour groups,
individual tourists and small conference groups find these hotels attractive.
Guest amenities at business hotels may include complimentary newspapers,
morning coffee, free local telephone calls, Breakfast etc.
Airport Hotels: These type of
hotels typically target business clientele, airline passengers with overnight
travel layovers or cancelled flights and airline crews or staff. Some hotels
might give free transport between hotel and airport. Some Airport hotels also charge
the guest by the hour instead of normal daily night charges.
Suite Hotels: These kind of
hotels are the latest trend and the fastest growing segments of the hotel
industry. Such hotels have a living room and a separate bedroom. Professionals
such as accountants, lawyers, businessmen and executives find suite hotels
particularly attractive as they can work and also entertain in an area beside
the bedroom.
Extended Stay Hotels: Extended stay
hotels are somewhat similar to the suite hotels, but usually offers kitchen
amenities in the room. These kind of hotels are for long-stayers who want to
stay more than a week and does not want to spend on hotel facilities.
Serviced Apartments: Serviced
Apartment / Residential hotels provide long-term or permanent accommodation for Guest.
Usually guest makes a lease agreement with the hotel for the minimum of one
month up to a year. Rooms generally include living room, bedroom, kitchen,
private balcony, washing machines, kitchen utensils etc. Unlike normal hotels
Serviced apartment only provide weekly one housekeeping service.
Resort Hotels: Resort hotels
are usually located in the mountains, on an island, or in some other exotic
locations away from cities. These hotels have recreational facilities, scenery,
golf, tennis, sailing, skiing and swimming. Resort hotels provide enjoyable and
memorable guest experiences that encourage guest to repeat to the resort.
Bed and Breakfast / Homestays: These are
houses with rooms converted into overnight facilities, this can size up to 1 to
10 guest rooms. They are also known as 'Home Stay's'. The owner of the B&B usually stay
on the premises and is responsible for serving breakfast to the guest.
Timeshare / Vacation Rentals: Another new
type or segment of the hospitality industry is
the timeshare hotels. These are sometimes referred to as "
Vacation-interval" hotels. Timeshare hotels are where the guests who
purchase the ownership of accommodations for a specific period. These owners
may also have the unit rented out by the management company that operates the
hotel.
Casino Hotels: Hotels with
gambling facilities are called Casino Hotels. Although the food and beverage
operations in the casino are luxurious their functions are secondary to and
supportive of casino operations.
Conference and Convention Centres: These type of
hotels focus on meeting and conferences and overnight accommodation for meeting
attendees. They also provide video conferencing facility, audiovisual
equipment, business services, flexible seating arrangements, flipchart etc.
These hotels mostly located outside the metropolitan areas and have facilities
like golf, swimming pools, tennis courts, fitness centres, spas etc.
3. Levels Of
service
World class service: These are
also called luxury / Five Start hotels, they target top business executives,
entertainment celebrities, high- ranking political figures, and wealthy
clientele as their primary markets. They provide upscale restaurants and
lounges, Valet, concierge services and
also private dining facilities.
Mid-Range Service: Hotels
offering mid-range or otherwise 3 to 4-star hotels service appeal the largest
segment of the travelling public. This kind of hotels does not provide
elaborate service and have a adequate staffing. They also provide uniformed service, food and beverage
room service, in-room entertainment's and also Wi-Fi etc.
Budget / Limited Service: These hotels
provide clean, comfortable, safe, inexpensive rooms and meet the basic need of
guests. Budget hotels appeal primarily to budget-minded travellers who want a
room with minimum services and amenities required for the comfortable stay,
without unnecessary paying additional cost for costly services.
4. Ownership and
Affiliations
Independent / Single Owner Hotels: They do not
have identifiable ownership or management affiliation with other properties.
Example of the same would be family owned and operated hotel that is not
following any corporate policies or procedures.
Chain hotels: Hotels which
are part of a hotel chain and these
kinds of ownership usually imposes certain minimum standards, rules, policies
and procedures to restrict affiliate activities. In general the more
centralized the organization the stronger the control over the individual
property .
Hospitality Guide(For All Department information)
www.hospitalityguidebd.blogspot.com
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