Hotel Guest Pet Stays Policy - Terms and Conditions

• Pets must comply with local legislation requirements. Pet must be fully trained and appropriately restrained by the guest at all times. Pet must be kept on a leash when in the hotel or on hotel property unless in the guest’s room.
• Guest to confirm number and breed of pets upon booking. Limitations may apply. For a comfortable stay for you and your pet, a maximum of 2 pets is allowed per room. Owners can bring pets into their hotel room via the side entrance nearest the room.
• Verification that vaccinations are complete and up-to-date is required.
• Pet left unattended in the guest room when the guest leaves the hotel premises must be secured in a proper pet crate or carrier.
• Pet must comply with local legislation and insurance liability requirements.
• Pet must be on a controlled leash at all times when not inside of the guest suite.
• Pets must not be walked through the lobby of the hotel.
• Pet must only be walked on the designated pet area(s) of the hotel grounds.
• Guest is responsible for cleaning up after the pet on hotel grounds and properly disposing of the waste in the outside dumpster or as otherwise designated.
• Pets are not allowed in the main building of the hotel. Pets may be left unattended in your room for a short time as long as the owner is still onsite. Guests must contact the housekeeping department to arrange a convenient time for servicing their room.
• Guests are responsible for cleaning up after their pet on hotel property and in the neighborhood. Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced.
• Guests are responsible for all property damage (including and not limited to accommodation rooms) and/or personal injuries resulting from their pet. The hotel reserves the right to charge the guest’s account commensurate to the cost of any damages.
• We have in-room amenities including a pet bed, blanket and water bowl for you to use during your stay. Please leave them behind for the next guest. The hotel reserves the right to charge the guest’s account commensurate to the cost of any replacement fee. Please ensure that the pet is on a flea program.
• Pet Stay terms and conditions are subject to change without prior notice.
• A non-refundable pet fee of $_________ is charged to my account upon arrival.
• A valid credit card number must remain on file at the front desk.
• Housekeeping and Maintenance Service: I agree to make my suite available for housekeeping and/or maintenance needs and will arrange to have my pet out of the suite to accommodate this service.
• Pet-Friendly Areas - Pets are allowed only in the following areas: Guest Room, Main Lobby, Outside. Pets are not allowed in public areas where F&B is served or consumed. Please dispose of pet waste in the receptacle provided.
• Pet Control / Containment in Public Areas Pets must be leashed, caged, or firmly held when they are in all common areas of the hotel.
• Pet must weigh less than 80 pounds.

• Acceptable Pets - We welcome all well-mannered dogs. We reserve the right to require immediate removal of any pet that displays dangerous or unacceptable behavior, including, but not limited to, biting, excessive noise (such as barking), evidence of disease, or urination/defecation in public areas.
• No more than two (2) pets may occupy a guestroom. Each guest is responsible for all charges that relate to the removal of his / her pet, including but not limited to transportation and kennel charges.
• Pet-Friendly Areas - Pets are allowed only in the following areas: Guest Room, Main Lobby, Outside. Pets are not allowed in public areas where F&B is served or consumed. Please dispose of pet waste in the receptacle provided.
• Pet Control / Containment in Public Areas Pets must be leashed, caged, or firmly held when they are in all common areas of the hotel.
• Pet in Room Sign - Please place the Pet in Room sign on the outside of your door whenever your pet is in your room.
• Housekeeping - For the safety and comfort of your pet, Housekeeping will enter your room only if: (a) your pet is not present, or (b) you are present and can monitor your pet (dog’s must be on a leash).
• Damages caused by my pet to my suite, its furnishings, or any other part of the hotel are my sole responsibility. I understand that my account will be charged commensurate to the cost of such damages.
• The guest suite is subject to damage inspection at any time and upon checkout.
• Noise/Disruptive Complaints: If hotel management receives more than 2 (two) complaints, alternative arrangements must be made for a pet. The non-refundable pet fee will not be refunded once the pet has been in the guest suite.
• Please be aware that a non-refundable pet fee of $150.00 per stay will be charged to your to cover the cost of additional and necessary cleaning in preparation for our next guest. If room fumigation is required due to pest infestation an additional fee over and above the cleaning fee will apply.
• Acceptable Pets - We welcome all well-mannered dogs. We reserve the right to require immediate removal of any pet that displays dangerous or unacceptable behavior, including, but not limited to, biting, excessive noise (such as barking), evidence of disease, or urination/defecation in public areas.
• No more than two (2) pets may occupy a guestroom. Each guest is responsible for all charges that relate to the removal of his / her pet, including but not limited to transportation and kennel charges.
• Pet in Room Sign - Please place the Pet in Room sign on the outside of your door whenever your pet is in your room.
• Housekeeping - For the safety and comfort of your pet, Housekeeping will enter your room only if: (a) your pet is not present, or (b) you are present and can monitor your pet (dogs must be on a leash).
• Damage to Guest Rooms and Common Areas - Your hotel account will be charged for the repair or replacement cost for any damage caused by your pet.

 

 

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