Table service Tips for
Restaurants and Coffee shops
1) While Serving the food to guest
mention the item clearly to the guest.
Here
is your Pomegranate Chicken Mr. David
This
is your Chicken Hot and Sour Soup , Mrs. Turner.
Here
is the sauce to go with your Snapper Fish.
2) Always responding to guest requests
promptly.
When the guest asks for something you can provide
Certainly,
Mr. David. Right away.
When there is a delay to attend to the guest request
I’m
sorry to have kept you waiting, Mr. David. Here is your extra sauce.
Is
there anything else I can bring you?
When you cannot provide something
I’m
sorry, Mr. David, we have just run out of French Fries, but I can bring
you Potato wedges . Would that be suitable?
I’m
very sorry, Mrs. Turner. We have sold all the special Veg. Burgers.
When you are not sure, if you can provide something:
Just
a moment, please, Mr. David. I’ll find out for you.
I’m
afraid I’m not sure, but I’ll ask right away.
3) Checking guest satisfaction about the
meal and dining experience.
During the meal
How
is your Pomegranate Chicken Mr. David?
Is
everything to your satisfaction?
If the guest praises about the food or the restaurant.
Thank
you very much, Mr. David.
I’m
glad you liked the food.
I
will pass on this complements to our chef.
Thank
you. I am very happy to know that you like it here, Mr. David.
If the guest praises about your service.
Thank
you, Mr. David
It's
my pleasure.
After the meal
How
was your meal, Mr. David?
Did
you enjoy your meal?
I
do hope that everything was satisfactory.
Clearing the table
All
glasses, dishes and flatware are cleared as courses are finished by all guests. Empty
glassware should be removed before new beverage is served. Ashtrays are changed
prior to each course and additionally as required.
Is
this finished, Mr. David? (Elegantly point to the glass, bottle or dish.)
May
I clear your (plates / glasses /dessert spoon)?
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